"I felt really great last night! We usually say customer service in Pakistan is not good, and it's true - when you're buying something, everyone is so nice, but when it comes to a return, refund, or delivery issue, it becomes a nightmare.
But PK Gift Shop proved me wrong. They made a mistake with my delivery, but instead of arguing that "you didn't mention it clearly" or "we can't do anything" - or just offering a partial refund like others do - they were so open, kind, empathetic and understanding. They actually resent another product of MY own choice!
They are absolute stars. I highly recommend PK Gift Shop as the best online gift shop, not just nationally, but they serve internationally as well.
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